AUTH REFERENCE

Login to your ec99 account and jump straight into the lobby

Your login opens the door to live casino tables, headline slot titles and our sportsbook all in one place. Payment options—JazzCash, Easypaisa, SadaPay and Raast—are already set up...

Live TablesSlots LobbySportsbook Access

Explore Lobby Read FAQ

What happens when you log in

Once you're logged in, you'll see your account balance, active withdrawal requests and deposit history all in one dashboard view. Your local payment method—whether you prefer JazzCash, Easypaisa, SadaPay or Raast—is linked to your chip row, so topping up your balance takes one tap. Withdrawals process within our standard timeframe once your account is verified. Your login is tied to your phone

number and password, and two-factor verification adds an extra layer of security whenever you access from a new device.

Accepted payment methods for your account

We built our payment stack around the rails that work in Pakistan. Deposits through JazzCash, Easypaisa, SadaPay and Raast move to your account balance instantly in...

JazzCash

Easypaisa

SadaPay

Raast

ACCOUNT HELP CHANNELS

Support when you need it

Team online

Live Chat

Reach our support team via live chat inside your account dashboard. Response times are typically under five minutes during peak hours.

Email Support

Send account questions, verification issues or payment concerns to our support inbox. We reply within 24 hours, often sooner.

Security & Verification

Your account security and ID verification queries are handled by our dedicated compliance team. They'll guide you through any additional checks needed.

ACCOUNT SECURITY SIGNALS

How we protect your login and funds

Phone Verification

Your account is tied to a verified phone number. We confirm ownership before password resets or new device logins are...

Encrypted Connections

All data between your device and our servers is encrypted. Your password and payment details never travel unencrypted across the...

Two-Factor Option

Enable optional two-factor authentication in your settings for extra protection. A code sent to your phone confirms each login from...

Account Limits Control

You can set spending limits on your account dashboard at any time. These reflect in real time and apply to...

Withdrawal Verification

Before any withdrawal clears, our team confirms your identity and checks for irregularities. This protects both you and the platform.

Inactive Session Logout

Your account automatically logs out after 15 minutes of inactivity. Your login credentials are never stored on shared devices.

What you get every time you sign in

Same Lobby Across Devices

Whether you log in from your phone, tablet or desktop, you see the same live tables, slot rooms and sportsbook markets. Your balance syncs instantly.

Instant Fund Access

Once you deposit via JazzCash, Easypaisa, SadaPay or Raast, your balance updates within moments. You can start playing right away.

Live Game Continuity

If you're mid-session at a live table and lose connection, log back in and rejoin the same table. Your chips remain in play.

Withdrawal Status Tracking

Check the exact status of every withdrawal you've requested from your account history. You see when it was submitted, verified and sent.

Payment Method Flexibility

Deposit through one local payment rail and switch to another for your next withdrawal. Your account handles multiple linked methods.

Settings Persistence

Your game preferences, sound settings and display mode stay the same across every login. We remember your choices.

Real-Time Balance View

Your current balance, pending transactions and withdrawal queue are visible instantly when you log in. No refresh needed.

ACCOUNT FEATURES INSIDE

What defines your login experience

One Dashboard Your balance, transaction history, active bets and withdrawal requests all...

Quick Deposit Button A single tap opens your payment chip row with JazzCash...

Instant Live Table Join Log in and see open seats at baccarat, roulette and...

Withdrawal Queue View See exactly where your pending withdrawal stands. You'll know if...

Account Notifications Get alerts for successful deposits, withdrawal approvals and new promotions...

Mobile App Sync Log in on the ec99 app or mobile web—both pull...

Common login and account questions answered

Tap 'Forgot Password' on the login page and enter the phone number linked to your account. We'll send a reset link via SMS. Follow it to create a new password within 10 minutes.

Yes. You can be logged in on your phone and desktop simultaneously. Your account balance and game state sync across both, so your funds are always current.

Contact our support team via live chat or email with your account details. We'll verify your identity and help you update the phone number linked to your login.

Once logged in, go to your account settings and select 'Linked Payment Methods.' You can add JazzCash, Easypaisa, SadaPay or Raast as a new deposit option there.

Your connection is encrypted either way, so public WiFi is safe for login. We recommend enabling two-factor authentication in your security settings for extra peace of mind.

Most deposits via JazzCash, Easypaisa, SadaPay and Raast appear in your account within one to three minutes. In rare cases, delays may extend to 15 minutes during high traffic.

You can set spending limits inside your account settings, which apply across all play sessions. These are separate from login frequency but help you manage your account activity overall.